Last Updated: April 23, 2025
This Privacy Policy explains how DecisionFlowAI BV ("we", "us", or "our") collects, uses, and shares your information when you use our Rapid Inspection AI platform, website, and related services (collectively, the "Services").
Rapid Inspection AI is an enterprise-grade platform that automatically transforms field captured imagery into comprehensive inspection reports for infrastructure safety assessment, using AI technology to detect defects, assess severity, and provide maintenance recommendations for bridges, buildings, and utilities without requiring AI expertise from users.
You are solely responsible for all decisions made based on the information, reports, analyses, defect assessments, severity ratings, and maintenance recommendations provided by our Services. While our AI technology strives for accuracy, it is provided as a decision-support tool only and is not a substitute for professional engineering judgment, on-site verification, or compliance with applicable codes, standards, and regulations.
We collect information you provide directly to us when you:
This information may include your name, email address, company information, payment details, and any visual data or images you upload to our platform.
When you use our Services, we automatically collect certain information, including:
Our Services process infrastructure imagery and visual data that you upload. This may include photographs, video recordings, or other visual representations of infrastructure assets.
We use the information we collect to:
We may share your information in the following circumstances:
We may share your information when you direct us to do so or provide your consent.
We may share your information with third-party vendors, consultants, and other service providers who need access to such information to perform services on our behalf.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of such transaction.
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We may disclose your information to protect the safety, rights, property, or security of DecisionFlowAI BV, the Services, any third party, or the general public.
We will retain your information for as long as your account is active, as necessary to provide you with the Services, or as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Upon request, we will delete or anonymize your information so that it no longer identifies you, unless we are legally required to retain certain information.
We implement appropriate technical and organizational measures to protect the information we collect and store. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
You may update, correct, or delete information about you at any time by logging into your account or contacting us.
You retain ownership of all visual data and infrastructure imagery you upload to our platform. You may delete this data according to your organizational data retention policies, subject to our Terms of Service.
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies, but this may affect your ability to use certain features of our Services.
You may opt out of receiving promotional communications from us by following the instructions in those messages.
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
We have implemented appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy.
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services prior to the changes becoming effective.
If you are in the EEA, United Kingdom, or Switzerland, you have certain rights under applicable data protection laws, including:
To exercise these rights, please contact us using the information in the "Contact Us" section below.
The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. If you are a California resident, you have the right to:
To exercise these rights, please contact us using the information in the "Contact Us" section below.
Our platform uses artificial intelligence and machine learning to analyze infrastructure imagery for defect detection and condition assessment. This processing is fundamental to our service and is performed in accordance with our Terms of Service.
Limitation of AI Analysis: Our AI technology is designed to assist professional judgment, not replace it. The accuracy of defect detection, severity assessment, and maintenance recommendations is dependent on multiple factors including image quality, environmental conditions, and the specific characteristics of the infrastructure being inspected. Users must independently verify all AI-generated findings before taking any action.
We may use anonymized and aggregated data derived from your uploaded imagery to improve our AI models and algorithms. This helps us enhance the accuracy and capabilities of our Services. No personally identifiable information is used in this process.
By using our Services, you acknowledge and agree that:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: [email protected]
By using our Services, you acknowledge that you have read and understood this Privacy Policy and accept full responsibility for any actions taken based on information provided by our Services.